Frequently Asked Questions

ic666 FAQ — Answers to All Your Questions

From deposits to withdrawals, VIP benefits to support — find everything you want to know about ic666 in one place.

Every question that comes to mind while using ic666 — how to deposit, how long withdrawals take, how to move up VIP tiers, or how to contact support — is answered on this page. Each answer is written in plain language so both new and experienced players can understand easily. Browse the questions by category below.

Frequently Asked Questions

How to Deposit Money

The minimum deposit amount at ic666 is ৳100. This same minimum applies to all three methods — bKash, Nagad, and Rocket. So you can start using the platform with a small amount, no large investment needed. Also check the bonus offer when making your first deposit.

ic666 does not charge any deposit fee of its own. However, your mobile wallet service (bKash, Nagad, or Rocket) may apply their standard service charge on the transfer. It is a good idea to check the fee details in your wallet app before depositing. Any such extra charge depends entirely on the policy of the respective wallet company.

Log in to your ic666 account, go to the Cashier or Deposit section, and select bKash. Enter the amount and copy the deposit number. Then send money from your bKash app and submit the transaction ID. The balance is usually credited within a few minutes. If there is an issue, let us know via live chat.

Yes, you can deposit money at ic666 using both Nagad and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit amount is the same for all three methods — ৳100. Go to the Cashier, select your preferred method, and follow the same steps.

Wait a few minutes first, as there may be a small delay due to network issues. If the money still has not arrived, contact 24/7 live chat or email ([email protected]) with your transaction ID and the time of transfer. Share a screenshot if you have one — it will help resolve the issue faster.

Questions About Withdrawals

Withdrawals at ic666 are usually completed within 5 to 30 minutes. However, during peak hours at night or due to brief wallet service maintenance, it may occasionally take a little longer. In most cases, the money arrives shortly after the request is made.

Yes, for security purposes ic666 always recommends withdrawing to a mobile wallet (bKash, Nagad, or Rocket) registered in your own name. Sending money to someone else's number may cause delays due to additional verification. Make sure the mobile number you provided when creating your account is correct.

It is normal for a request to initially show as "Pending" — the system is verifying it. If it stays pending for more than 30 minutes, contact live chat or [email protected] with your withdrawal reference number. Usually a quick follow-up resolves the matter promptly.

To withdraw winnings from a bonus, the wagering requirement must be met. For example, if you deposit ৳1,000 and receive a ৳1,200 bonus, you must place a total of ৳24,000 in bets (20 times the bonus amount only). Once this requirement is fulfilled, the winnings become withdrawable. You can check your current wagering progress in your profile.

The minimum withdrawal amount at ic666 is ৳800. Withdrawal requests below this amount cannot be submitted. If your balance is less than this, play a little more to build it up, then submit your withdrawal request.

VIP & Cashback

ic666 has a total of four VIP tiers: Bronze — up to 0.2% weekly cashback; Silver — up to 0.4%; Gold — up to 0.6%; and Platinum — up to 0.8%. Higher tiers come with many more exclusive benefits, which you can view in detail in your profile.

The more you play and stay active on the platform, the faster you can move up to the next VIP tier. Consistent activity is needed to go from Bronze to Silver, Silver to Gold, and Gold to Platinum. The system automatically tracks your progress and notifies you when you qualify.

In addition to weekly cashback, higher-tier VIP members may receive a dedicated account manager, priority withdrawal processing, special time-limited offers, and access to exclusive events. The full list of benefits is available in your VIP profile.

Each week, cashback is calculated at a set rate based on your total wagers. The rate depends on your current VIP tier — from up to 0.2% at Bronze to up to 0.8% at Platinum. Cashback is automatically added to your wallet balance at the end of the week.

Staying active regularly is necessary to maintain your VIP tier. A long period of inactivity may trigger a tier review. However, if you stay active and play regularly, it is possible to hold your achieved tier and move even higher. Your current status is always visible in your profile.

Questions About Support

To help resolve your issue quickly, have the following ready before reaching out: your account email or username, a brief description of the problem, the relevant transaction ID or reference number (if applicable), and a screenshot (if possible). This helps the support team understand and resolve your issue faster.

ic666 has two support channels. First, live chat — get direct real-time assistance from any page on the site. Second, email — write to [email protected]. Help is available in both Bengali and English through either channel.

Yes, the ic666 support team is active 24 hours a day, 7 days a week. You can reach out via live chat or email at any time of day or night, including holidays. Contact us any time according to Bangladesh Standard Time (BST, UTC+6).

The ic666 support team provides assistance in both Bengali and English. Bengali-language support has been ensured with Bangladeshi players in mind. So even if you are not comfortable in English, you can ask your questions entirely in Bengali and receive replies in Bengali.

Send the full details of any dispute or complaint directly to [email protected]. Including a complete description of the problem along with the relevant dates and transaction details will allow the team to investigate quickly and get back to you. You can also raise the matter initially via live chat.

Still have questions? We are always here

If you did not find your answer in the FAQ, speak directly with our support team — available 24/7 in Bengali and English.

24/7 Live Chat [email protected]